1) Scope

This policy applies to our website (3ahvac.com), communications, and HVAC installation, sales, and service operations in the U.S.

2) Information We Collect

• Identifiers & Contact: name, phone, email, mailing address.
• Commercial: purchases, service history, rebate/financing interactions.
• Technical: device, browser, IP, cookies, pages viewed, approximate location.
• Communications: calls, emails, forms, and support records.

Sources: you, your devices/browser, our service providers (e.g., payment, analytics), and publicly available sources.

3) How We Use Information

• Provide & improve services, quotes, scheduling, and customer support.
• Communications about appointments, updates, and offers (you can opt out).
• Comunicaciones sobre citas, novedades y ofertas (puedes darte de baja).
• Security & compliance and to enforce our terms.

4) Sharing & Disclosure

We do not sell or rent personal information. We may share limited data with:

• Service providers (hosting, payments, analytics, email, scheduling).
• Utilities/rebate or financing partners when you ask us to assist.
• Compliance with law, protection of rights, or during business transfers.

We do not engage in cross-context behavioral advertising.

5) Cookies & Tracking

We use cookies and similar technologies for site functionality, analytics, and to remember your preferences. You can control cookies in your browser settings.

Do Not Track: browser DNT signals are not consistently honored across the industry; we currently do not respond to DNT.

6) Data Retention

We retain information for as long as needed to provide services, comply with law, resolve disputes, and enforce agreements, then delete or de-identify it.

7) Security

We implement technical and organizational safeguards to help protect information; however, no method is 100% secure.

8) Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information, and to opt out of certain processing (e.g., “sale/share” or targeted advertising where applicable). We do not sell personal information.

• How to exercise: email 3Ahvac@gmail.com or call 929-708-8979. We may need to verify your identity.

Do Not Sell or Share My Personal Information

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

10) International Transfers

We operate in the United States. If you access our services from other regions, your information may be transferred to, stored, and processed in the U.S.

11) Changes to this Policy

We may update this policy. If changes are material, we will post a notice on our website.

12) Contact Us

3A HVAC

Phone: 929-708-8979

Email: 3Ahvac@gmail.com

Address: 1628 Bath Ave, Brooklyn, NY 11218